01 / INTRODUCTION

FROM YOUR INQUIRY
TO A RUNNING
SYSTEM.

Every engagement follows a clear path. We start with understanding, move to building, and stay for the support.

02 / THE PATH
STEP 01

Your Inquiry

You come to us with a challenge. We listen, we ask, we assess fit.

STEP 02

Investigation Blueprint

We map your business: systems, processes, data, users. We produce a decision-ready plan with a clear implementation roadmap.

STEP 03

Engineering Delivery

We build what the blueprint defines. AI layer, integrations, testing, deployment.

STEP 04

Implementation & Maintenance

We keep the system running. As your business evolves, the system evolves with it.

Every engagement starts at step 1. Most clients walk the full path. But the Investigation Blueprint stands on its own — you can act on it with us or without us.

TYPICAL ENGAGEMENT

What a typical engagement looks like

Phase Duration What happens
Investigation Blueprint 2–4 weeks We map your current state, identify where value is lost, design the target architecture, and produce a decision-ready plan.
Engineering Delivery 2–6 months We build what the blueprint defines. Phased delivery with checkpoints. Working software from the first sprint.
Maintenance Ongoing Monitoring, incident handling, new features as your business evolves.
03 / DEEP DIVE

INVESTIGATION
BLUEPRINT

WHAT IT IS

A focused engagement (2–4 weeks) that maps your current state — systems, processes, data — and designs the target architecture. A working technical document, not a slide deck.

DISCOVER

Map how your business operates today. User journeys, data flows, integrations, the gap between what the interface assumes and what users actually do.

DEFINE

Where does an AI layer create real value? Where is it not? TRIZ contradiction analysis. Success metrics. Scope boundaries. Constraints. AI risk management framework.

DESIGN

Target architecture: Graph RAG schema, MCP action definitions, agent workflows. Tech stack for your context.

DELIVER

The blueprint document: as-is map, target architecture, AI opportunity map, roadmap, milestones, risks, acceptance criteria, maintenance plan.

WHAT YOU GET

  • 01 As-is service blueprint of your business: systems, processes, data flows
  • 02 AI layer opportunity map
  • 03 Target architecture: Graph RAG schema, MCP definitions, agent designs
  • 04 Impact model: what improves and how you measure it
  • 05 Scope, risks, constraints
  • 06 Technology stack and integration approach
  • 07 Delivery roadmap with milestones and acceptance criteria
  • 08 Maintenance plan
04 / BUILD

ENGINEERING
DELIVERY

We build what the blueprint defines. AI layer integrated into your environment. Graph RAG connected to your data. MCP bridge enabling system actions. Agentic workflows for your priority use cases. Testing, deployment, handoff documentation.

05 / SUPPORT

IMPLEMENTATION
& MAINTENANCE

Ongoing monitoring, incident handling, performance improvements. New workflows, new data sources, new capabilities — planned and delivered as your business evolves.

06 / METHODOLOGY

THE THINKING
BEHIND THE
INVESTIGATION BLUEPRINT.

DOUBLE DIAMOND.

Diverge-converge. Messy reality to clear plan.

SERVICE DESIGN.

Full ecosystem mapping: users, backstage, systems, data.

TRIZ.

Contradiction analysis: improve X without worsening Y.

RISK MATRIX.

Every blueprint ships with documented risks and mitigation.

Have a business problem that needs a system?

We don't start with a quote. We start with a conversation.

Talk to Us